3Com Powerware Uninterruptible Power System Prestige Series - Manual (Page 82)

AS/400 Service
76 Powerware ® Prestige Series Installation and Operator’s Manual for IBM Applications (3000 VA) Uncontrolled Copy
Battery Warranty
If, in Powerware Corporation’s opinion, the unit fails to meet published
specifications and the defect is within the terms of the limited warranty
(attached), the defective part(s) will be repaired or replaced at the
option of Seller with no charge for replacement parts. The battery is
warranted to have at least 70% of original full load capacity at the end of
five years from date of installation or 66 months after manufacture,
whichever comes first. The warranty is invalid if the battery is subject to
misuse, abuse, or physical damage.
Warranty
Model Part Number Coverage Area 5 Year 3 Year
EP5 21H1572
AP, Canada, LA, US X
EP5 21H1572
EMEA X
Obtaining Service
The troubleshooting chart on page 71 covers most of the difficulties you
may encounter during normal operations.
For further assistance with IBM 9910 UPSs, see the following section
that applies to you. For critical applications, expedited replacement may
be available.
Please have the following information ready when you call for service:
: Model number
: Serial number
: Version number (if available)
: Date of failure or problem
: Symptoms of failure or problem
: Customer return address and contact information