3Com 09-1632-000 - Manual (Page 29)

Support from Your Network Supplier 29
Access by Digital Modem
ISDN users can dial in to the 3Com BBS using a digital modem
for fast access up to 64 Kbps. To access the 3Com BBS using
ISDN, call the following number:
1 847 262 6000
3Com Facts Automated Fax Service
The 3Com Facts automated fax service provides technical
articles, diagrams, and troubleshooting instructions on
3Com products 24 hours a day, 7 days a week.
Call 3Com Facts using your Touch-Tone telephone:
1 408 727 7021
Support from Your Network Supplier
If you require additional assistance, contact your network
supplier. Many suppliers are authorized 3Com service
partners who are qualified to provide a variety of services,
including network planning, installation, hardware
maintenance, application training, and support services.
When you contact your network supplier for assistance,
have the following information ready:
■
Product model name, part number, and serial number
■
A list of system hardware and software, including
revision levels
■
Diagnostic error messages
■
Details about recent configuration changes, if applicable
Italy Up to 14,400 bps 39 2 27300680
Japan Up to 14,400 bps 81 3 5977 7977
Mexico Up to 28,800 bps 52 5 520 7835
P.R. of China Up to 14,400 bps 86 10 684 92351
Taiwan, R.O.C. Up to 14,400 bps 886 2 377 5840
U.K. Up to 28,800 bps 44 1442 438278
U.S.A. Up to 53,333 bps 1 847 262 6000
Country Data Rate Telephone Number
OC10.book Page 29 Thursday, May 13, 1999 2:33 PM