3Com 1.024.1644-00 - Manual (Page 38)

Software Installation
32 56K Voice Faxmodem Internal - User’s Guide
Read This First!
1. Click Windows Start, point to Settings, and click Control Panel.
2. Double-click the Modems icon.
3. Click the Diagnostics tab.
4. Click on the COM port that your modem is assigned to, so that it is
highlighted. (If you do not see your modem on this screen, you will
need to shut down your computer and uninstall the modem. Reinstall
the modem following the instructions in the Installation Guide.)
5. Click More Info. You should see a list of the modem’s ATI
commands. Click OK. (If you do not, your modem is not properly
installed. Shut down your computer and uninstall the modem. Reinstall
the modem following the instructions in the Installation Guide.)
PROBLEM: The computer or software will not recognise the
modem.
POSSIBLE SOLUTION
Make sure the modem turned on. An internal modem should turn on
automatically when the computer is turned on.
POSSIBLE SOLUTION
You may not be entering modem commands in the proper manner. Type
in all upper case (AT) or all lower case (at).