Zanussi ZGF 782 - Manual (Page 8)

8
Something Not Working?
If the hob is not working correctly, please carry out the following checks before contacting your local Zanussi
Service Force Centre.
SYMPTOM
n There is no spark when lighting the gas
n The gas ring burns unevenly
SOLUTION
u Check that the unit is plugged in and the electrical
supply is switched on
u Check that the RCCB has not tripped (if fitted)
u Check the mains fuse has not blown
u Check the burner cap and crown have been
replaced correctly, e.g. after cleaning.
u Check the main jet is not blocked and the burner
crown is clear of food particles.
u Check the burner cap and crown have been
replaced correctly, e.g. after cleaning.
If after all these checks, your hob still does not
operate correctly, contact your local Zanussi Service
Force Centre.
Please note that it will be necessary to provide proof
of purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the
above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
electrical breakdown.
Service and Spare Parts
When you contact the Service Centre, they will need
the following information:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and the serial number (see rating label
on the back of this instruction booklet)
5. Date of purchase
If you require spare parts or an engineer contact your
local Service Force Centre by telephoning:
0870 5 929929
Your call will be routed to the Service Centre
covering your post code area. For further details,
please see the accompanying Customer Care Booklet.
CUSTOMER CARE
For general enquiries concerning your Zanussi
appliance, contact our Customer Care Department by
letter or telephone as follows:
Customer Care Department
ZANUSSI
55-77 High Street
Slough
Berkshire, SL1 1DZ
Tel: 08705-727727