Something not working, Problem possible cause, The machine does not start up – Zanussi WASHER-DRYER WJS 1382 User Manual
Page 20: The machine does not fill, The machine does not empty and/or does not spin, There is water on the floor, The machine vibrates or is noisy, Unsatisfactory washing results
20
SOMETHING NOT WORKING?
Problems which you can resolve yourself
Problem
Possible cause
■
The machine does not start up:
■
Check that the door is firmly closed.
■
Check that the machine is plugged in and
that there is power at the socket.
■
Check that the main fuse and the fuse in the
plug has not blown.
■
Check that the programme selector dial is
positioned correctly and the ON/OFF button
depressed.
■
The machine does not fill:
■
Check that the water tap is open.
■
Check that water is coming out of the tap.
■
Check that the inlet hose is not squashed or
kinked.
■
Check that the filter in the inlet hose is not
blocked.
■
Check that the door is closed.
■
The machine does not empty
and/or does not spin:
■
There is water on the floor:
■
Too much detergent or unsuitable detergent
(creates too much foam) has been used.
■
Check whether there are any leaks from one
of the inlet hose fittings. It is not always easy
to see this as the water runs down the hose;
check to see if it is damp.
■
Check that the drain hose is not damaged.
■
The machine vibrates or is noisy:
■
Check that all the transit bolts and packing
have been removed.
■
Check that the machine is not resting against
anything.
■
Check that the support feet are resting firmly
on the ground and that the lock nuts are
securely tightened.
■
Check that the laundry is evenly distributed in
the drum.
■
Maybe there is very little laundry in the drum.
■
Check that the drain hose is not squashed or
kinked.
■
A programme which stops with water in drum
has been selected.
■
Check that the laundry is evenly distributed in
the drum.
■
Unsatisfactory washing results:
■
Too little detergent or unsuitable detergent
has been used.
■
Stubborn stains have not been treated prior
to washing.
■
The correct temperature/programme was not
selected.
■
Excessive laundry load.