Troubleshooting, 1 problems starting up the prestige, 2 problems using the keypad – ZyXEL Communications Prestige 2000W User Manual
Page 103: Chapter 14 troubleshooting

Prestige 2000W_V2 User’s Guide
Chapter 14 Troubleshooting
103
C
H A P T E R
14
Troubleshooting
This chapter covers potential problems and the corresponding remedies.
14.1 Problems Starting Up the Prestige
14.2 Problems Using the Keypad
Table 23 Troubleshooting the Start-Up of Your Prestige
PROBLEM
CORRECTIVE ACTION
The Prestige
does not turn on.
Make sure you have the battery installed and charged.
Remove the Prestige’s battery and reinstall it.
If the error persists, you may have a hardware problem. In this case, you should
contact your vendor.
The Prestige is
on but the keys
do not work.
Press and hold the # key for approximately 2 seconds to lock or unlock the keypad.
Table 24 Troubleshooting the Keypad
PROBLEM
CORRECTIVE ACTION
The Prestige is
on but the keys
do not work.
Press and hold the # key for approximately 2 seconds to lock or unlock the keypad.