Zanussi ZJ 1284 - Manual (Page 19)

19
Peace of Mind for Twenty-Four Months
Standard guarantee conditions
We, Zanussi Limited undertake that if, within 24 months
of the date of the purchase, this Zanussi appliance or
any part thereof is proved to be defective by reason
only of faulty workmanship or materials, we will, at our
option, repair or replace the same FREE OF ANY
CHARGE for labour, materials or carriage on condition
that:
l The appliance has been correctly installed and used
only on the electricity supply stated on the rating
plate.
l The appliance has been used for normal domestic
purposes only, and in accordance with the
manufacturer’s instructions.
l The appliance has not been serviced, maintained,
repaired, taken apart or tampered with, by any
person not authorised by us.
All service work under this guarantee must be
undertaken by a Zanussi Service Force Centre.
Any appliance or defective part replaced shall become
the Company’s property.
This guarantee is in addition to your statutory and other
legal rights.
Home visits are made between 8.30am and 5.30pm
Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
l Damage or calls resulting from transportation,
improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
l Costs incurred for calls to put right an appliance
which is improperly installed or calls to appliances
outside the United Kingdom.
l Appliances found to be in use within a commercial
environment, plus those which are subject to rental
agreements.
l Products of Zanussi manufacture which are NOT
marketed by Zanussi Ltd.
l This guarantee does not cover freestanding
appliances which have a 12 months guarantee.
European guarantee
If you should move to another country within Europe
then your guarantee moves with you to your new home
subject to the following qualifications:
l The guarantee starts from the date you first
purchased your product.
l The guarantee is for the same period and to the
same extent for labour and parts as exists in the
new country of use for this brand or range of
products.
l The guarantee relates to you and cannot be
transferred to another user.
l Your new home is within the European Community
(EC) or European Free Trade Area.
l The product is installed and used in accordance
with our instructions and is only used domestically,
i.e. a normal household.
l The product is installed taking into account
regulations in your new country.
Before you move please contact your nearest
Customer Care Centre, listed below, to give them
details of your new home. They will then ensure that the
local Service Organisation is aware of your move and
able to look after you and your appliances.
France Senlis +33 (0)344 62 29 99
Germany Nurnberg +49 (0)911 323 2600
Italy Pordenone +39 (0)1678 47053
Sweden Stockholm +46 (0)8 738 79 50
UK Newbury +44 (0)1635 521313