Zanussi ZHC960 - Manual (Page 8)

SOMETHING NOT WORKING
If, having followed these instructions carefully, your cooker hood fails to work properly please carry
out the following checks.
Symptom Solution
The cooker hood will not start
The cooker hood is not working effectively
The cooker hood has switched off during
operation
If after all these checks, the fault persists,
contact your local Service Force Centre,
quoting the model number and serial number.
Please not that it will be necessary to provide
proof of purchase for any in-guarantee service
calls.
• Check the hood is connected to the `
electricity supply.
• Make sure the switch is in the ‘ON’
position.
• Check the fan speed is set high enough
for the task.
• Check the grease filter is clean.
• Check the kitchen is adequately vented to
allow the entry of fresh air.
• If set up for recirculation, check that the
charcoal filter is still effective.
• If set up for extraction, check that the
ducting outlets are not blocked.
• Check the safety cut-out device has been
tripped.
• Turn off the hob and then wait for the
device to reset.
In guarantee customers should ensure that the
above checks have been made as the engineer
will make a charge if the fault is not mechanical
or electrical breakdown.
SERVICE AND SPARE PARTS
If you require an engineer or spare parts
contact your local Service Force Centre by
telephoning:
08705 929929
Your telephone call will be routed to your local
Service Force Centre.
For the address of your local Service Force
Centre and further information about Service
Force, please visit the website at: -
www.serviceforce.co.uk
For general assistance with your appliance or
for further information on Zanussi products
please contact our Customer Care Department
at the address below or visit our website at: -
www.zanussi.co.uk
Customer Care Department
Zanussi
55-77 High Street
Slough
Berkshire
SL1 1DZ
Telephone: 08705 727 727*
*calls to this number may be recorded for
training purposes.
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