ZyXEL Communications NBG-415N User Manual

Page 10

ENGLISH

• Ping the NBG-415N from a LAN computer.

• Make sure your computer Ethernet card is installed

and functioning properly.

3 I cannot ping any computer on the LAN.

• If the LAN LEDs are off, check the cable connections

between the NBG-415N and your LAN computers.

• Verify that the IP address and subnet mask of the

NBG-415N and the LAN computers are in the same IP
address range.

4 I cannot access the Internet.

• Check the NBG-415N’s connection to the broadband

modem.

• Turn off and on to restart both the broadband modem

and the NBG-415N. If you are using a cable modem,
you must first turn off your cable modem and wait for
about two to three minutes before you connect the
cable modem to the NBG-415N.

• The WAN IP is provided after the ISP verifies the MAC

address, host name or user ID. Find out the verification
method used by your ISP and configure the corre-
sponding fields in the Internet wizard screens or the
advanced WAN screen.