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Troubleshooting, English – Westinghouse SK-32H590D User Manual

Page 64

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TROUBLESHOOTING

•No Power

Make sure power button is ON (Blue LED).

Make sure AC power cord is securely connected to the AC socket.

Plug another electrical device (such as a radio) to the power outlet to verify that the

outlet is supplying the proper voltage.

•Parental Control Password is “LOST”

In the unlikely occurrence, select “ PASSWORD EDIT” and enter “0000” to reset the

password.

•AUDIO Interconnection Issues

Remember that S-Video and Composite (VEDIO) share the same audio source.

•Power is ON but No Screen Image

Make sure the video cable connected to the DVD combo LCD TV is tightly secured to the video output

port on the back of the computer. If the other end of the video cable is not attached properly to the DVD

combo LCD TV, secure it tightly.

Adjust brightness and contrast.

If you are using a Macintosh computer older than G3, you need a Macintosh adapter.

Check input source settings.

•Wrong or Abnormal Colors

If any colors (red, green, or blue) are missing, check the video cable to make sure it is

connected securely. Loose or broken pins in the cable connector could cause an improper connection.

Connect the DVD combo LCD TV to another computer.

•Remote Control Buttons Do Not Work

Press only one button at a time.

Replace batteries.

•Snow Appears on Screen

Check your antenna connection.

Check the TV / CATV selection.

•No Sound

Check the audio connection.

Press MUTE on the remote control, so that MUTE disappears from the screen.

Check the audio settings. The LCD TV audio may be set to SAP or minimum.

Press the Volume + (Up) key on the remote control.

Make sure that headphones are not connected to the Headphone Jack on the LCD TV.

Make sure the speaker setting is set to “internal”.

•Remote Control Does Not Work

Make sure batteries are inserted correctly.

Replace batteries with new ones if necessary.

•Remote Control Code Not Found in a “Universal” Remote

Purchase a separate “learning” remote control.

•Image Quality Issues

For the best TV image quality, “Standard Defi nition” TV should be viewed in 4:3 format.

•DVD Player Does Not Work

Playback doesn’t start

The disc is reversed. Load the disc with the playback side facing backward.

No disc is loaded. Load the playable disc.

The disc may be dirty. Clean the disc.

No picture / sound

TV selector is not set correctly.

Some discs may not perform certain functions.

The setup may not match your TV system.

No subtitle

Some discs have no subtitles.

•How Can I Find More Help?

Log on to: www.westinghousedigital.com

Contact Westinghouse Customer Service at (866) 287-5555

or write us at [email protected]