Troubleshooting, English – Westinghouse SK-32H590D User Manual
Page 64
63
English
TROUBLESHOOTING
•No Power
Make sure power button is ON (Blue LED).
Make sure AC power cord is securely connected to the AC socket.
Plug another electrical device (such as a radio) to the power outlet to verify that the
outlet is supplying the proper voltage.
•Parental Control Password is “LOST”
In the unlikely occurrence, select “ PASSWORD EDIT” and enter “0000” to reset the
password.
•AUDIO Interconnection Issues
Remember that S-Video and Composite (VEDIO) share the same audio source.
•Power is ON but No Screen Image
Make sure the video cable connected to the DVD combo LCD TV is tightly secured to the video output
port on the back of the computer. If the other end of the video cable is not attached properly to the DVD
combo LCD TV, secure it tightly.
Adjust brightness and contrast.
If you are using a Macintosh computer older than G3, you need a Macintosh adapter.
Check input source settings.
•Wrong or Abnormal Colors
If any colors (red, green, or blue) are missing, check the video cable to make sure it is
connected securely. Loose or broken pins in the cable connector could cause an improper connection.
Connect the DVD combo LCD TV to another computer.
•Remote Control Buttons Do Not Work
Press only one button at a time.
Replace batteries.
•Snow Appears on Screen
Check your antenna connection.
Check the TV / CATV selection.
•No Sound
Check the audio connection.
Press MUTE on the remote control, so that MUTE disappears from the screen.
Check the audio settings. The LCD TV audio may be set to SAP or minimum.
Press the Volume + (Up) key on the remote control.
Make sure that headphones are not connected to the Headphone Jack on the LCD TV.
Make sure the speaker setting is set to “internal”.
•Remote Control Does Not Work
Make sure batteries are inserted correctly.
Replace batteries with new ones if necessary.
•Remote Control Code Not Found in a “Universal” Remote
Purchase a separate “learning” remote control.
•Image Quality Issues
For the best TV image quality, “Standard Defi nition” TV should be viewed in 4:3 format.
•DVD Player Does Not Work
Playback doesn’t start
The disc is reversed. Load the disc with the playback side facing backward.
No disc is loaded. Load the playable disc.
The disc may be dirty. Clean the disc.
No picture / sound
TV selector is not set correctly.
Some discs may not perform certain functions.
The setup may not match your TV system.
No subtitle
Some discs have no subtitles.
•How Can I Find More Help?
Log on to: www.westinghousedigital.com
Contact Westinghouse Customer Service at (866) 287-5555
or write us at [email protected]