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Appendix: troubleshooting and faqs, Troubleshooting, Appendix – Asus Xonar Essence ST User Manual

Page 46: Troubleshooting and faqs

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ASUS Xonar Essence ST

Troubleshooting

I cannot install the audio card driver on my computer.

• Ensure that you have properly plugged the audio card in the PCI slot on

your motherboard.

• Check that the Windows hardware device manager has discovered a

multimedia audio device. If no device is found, please try scanning for

new hardware.

• Try rebooting your computer.

• Remove the card, plug it into another PCI slot, and try again.

I cannot find the Xonar Essence ST Audio Center.

• Ensure that you have installed the driver.

• Locate the Xonar Essence ST Audio Center icon on the taskbar, then.

double-click the icon to launch the Xonar Essence ST Audio Center

utility.

• If the icon is not displayed on the taskbar, click Start > All Programs >

ASUS Xonar Essence ST Audio > Xonar Essence Audio Center to

launch the Xonar Essence ST Audio Center.

• Try installing the driver again.

I cannot hear any sound from my analog speakers.

• Ensure that the power cable of your power supply unit is properly

connected to the power connector of the audio card.

• Ensure that you have connected the speakers properly and that the

speakers are turned on.

• Ensure that the device master volume or that the software player is not

on mute mode on the Xonar Essence ST Audio Center.

Appendix

Troubleshooting and FAQs