Appendix: troubleshooting and faqs, Troubleshooting, Appendix – Asus Xonar Essence ST User Manual
Page 46: Troubleshooting and faqs
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ASUS Xonar Essence ST
Troubleshooting
I cannot install the audio card driver on my computer.
• Ensure that you have properly plugged the audio card in the PCI slot on
your motherboard.
• Check that the Windows hardware device manager has discovered a
multimedia audio device. If no device is found, please try scanning for
new hardware.
• Try rebooting your computer.
• Remove the card, plug it into another PCI slot, and try again.
I cannot find the Xonar Essence ST Audio Center.
• Ensure that you have installed the driver.
• Locate the Xonar Essence ST Audio Center icon on the taskbar, then.
double-click the icon to launch the Xonar Essence ST Audio Center
utility.
• If the icon is not displayed on the taskbar, click Start > All Programs >
ASUS Xonar Essence ST Audio > Xonar Essence Audio Center to
launch the Xonar Essence ST Audio Center.
• Try installing the driver again.
I cannot hear any sound from my analog speakers.
• Ensure that the power cable of your power supply unit is properly
connected to the power connector of the audio card.
• Ensure that you have connected the speakers properly and that the
speakers are turned on.
• Ensure that the device master volume or that the software player is not
on mute mode on the Xonar Essence ST Audio Center.
Appendix
Troubleshooting and FAQs