Problems and causes – West Bend COFFEE CENTER User Manual
Page 12
12
P
ROBLEMS AND
C
AUSES
• Coffee or water leaks from coffee filter basket
o
Filter is not properly placed or is folded over
o
Basket is not properly closed
o
Coffee carafe or carafe cover is not in place
o
Too much coffee in filter
o
Filter basket valve is dirty, broken or missing
• Coffee does not come out or is very slow
o
No water in coffee water reservoir
o
No coffee in filter holder
o
Basket is not properly closed
o
Coffee carafe or carafe cover is not in place
o
Filter clogged because coffee is ground too fine or packed too tight
o
Appliance needs to be decalcified
• Espresso leaking from the espresso filter holder
o
Missing espresso filter
o
Filter holder not properly inserted
o
Filter holder not in “locked” position
o
Coffee grounds not cleaned off the edge of the filter and holder
o
Internal gasket in espresso head is dirty and needs to be cleaned
o
Internal gasket in espresso head damaged and needs to be
replaced
• Espresso does not come out or is very slow
o
No water in boiler reservoir
o
No coffee in filter holder
o
Filter clogged because coffee is ground too fine or packed too tight
o
Appliance needs to be decalcified
• Steam does not come out of steam wand
o
No water or not enough water in boiler chamber
o
No coffee or steam plug in espresso filter holder
o
Clogged steam/frothing nozzle
o
Appliance needs to be decalcified
• Not enough froth when frothing milk
o
Frothing nozzle too deep in milk or touching bottom of pitcher
o
Top openings of frothing nozzle is immersed in the milk
o
Pitcher is not cold enough
o
Milk is not fresh or cold enough
o
Milk is too thick
o
Clogged steam/frothing nozzle