Troubleshooting – Whirlpool WHELJ1 User Manual
Page 19
19
Troubleshooting
FIG. 23
REMOVING DRAIN FITTING TO CLEAN
FLOW CONTROL
Clip
Hose
Clamp
Drain
Hose
Flow
Control
Drain
Fitting
CLEANING THE DRAIN FLOW CONTROL
This procedure is not required if the Central Water
Filtration System is operating normally. It should be
performed only if a problem with lack of water flow to
drain is encountered, as detailed in the troubleshooting
table on page 18.
1. Remove the clip holding the drain fitting into the
valve (See Figure 23).
2. Remove the drain fitting from the valve
3. Clear any obstruction.
4. Reinstall the drain fitting into the valve.
5. Reinstall the clip to secure the drain fitting in the
valve.
PROBLEM
CAUSE
CORRECTION
Error Code E1, E3 or E4
appears
Wiring harness or connections to posi-
tion switch
Replace wiring harness or connection to
position switch (See parts list at end of
this manual).
Switch
Replace switch (See parts list at end of
this manual).
Valve defect causing high torque
Replace rotor/seal kit (instructions includ-
ed with kit).
Motor inoperative
Replace motor (instructions included with
motor)
Error Code E5 appears
Electronic control
Replace electronic control board (PWA)
(instructions included with PWA).
PROBLEM
CAUSE
CORRECTION
Water running to the
drain (while unit is not in
the Clean Rinse cycle)
Inner valve defect causing leak
Replace seals and rotor
Filter media in household
plumbing
Crack in distributor or riser tube
Replace distributor or riser tube.
Procedure for removing error code from display:
1. Unplug transformer from electrical outlet.
2. Correct problem.
3. Plug in transformer.
4. Wait 6 minutes. The error code will return if the problem was not corrected.
Assistance from customer service may be needed with the following: