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Troubleshooting – Whirlpool WHELJ1 User Manual

Page 19

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19

Troubleshooting

FIG. 23

REMOVING DRAIN FITTING TO CLEAN
FLOW CONTROL

Clip

Hose

Clamp

Drain
Hose

Flow

Control

Drain

Fitting

CLEANING THE DRAIN FLOW CONTROL

This procedure is not required if the Central Water
Filtration System is operating normally. It should be
performed only if a problem with lack of water flow to
drain is encountered, as detailed in the troubleshooting
table on page 18.

1. Remove the clip holding the drain fitting into the

valve (See Figure 23).

2. Remove the drain fitting from the valve

3. Clear any obstruction.

4. Reinstall the drain fitting into the valve.

5. Reinstall the clip to secure the drain fitting in the

valve.

PROBLEM

CAUSE

CORRECTION

Error Code E1, E3 or E4
appears

Wiring harness or connections to posi-
tion switch

Replace wiring harness or connection to
position switch (See parts list at end of
this manual).

Switch

Replace switch (See parts list at end of
this manual).

Valve defect causing high torque

Replace rotor/seal kit (instructions includ-
ed with kit).

Motor inoperative

Replace motor (instructions included with
motor)

Error Code E5 appears

Electronic control

Replace electronic control board (PWA)
(instructions included with PWA).

PROBLEM

CAUSE

CORRECTION

Water running to the
drain (while unit is not in
the Clean Rinse cycle)

Inner valve defect causing leak

Replace seals and rotor

Filter media in household
plumbing

Crack in distributor or riser tube

Replace distributor or riser tube.

Procedure for removing error code from display:

1. Unplug transformer from electrical outlet.

2. Correct problem.

3. Plug in transformer.

4. Wait 6 minutes. The error code will return if the problem was not corrected.

Assistance from customer service may be needed with the following: