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Troubleshooting – Viking Access Systems Vehicular Gate Opener X-9 User Manual

Page 33

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TECHNICAL SUPPORT 1 800 908 0884

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Gate does not run – Motor Sensor indicator comes ON

TROUBLESHOOTING

TROUBLESHOOTING

Check all motor connections to
be fully engaged. Refer to page
18 and 19.

Ensure that the motor
connections are:
a) Properly connected;
b) Tight enough and;
c) Match color code.
Refer to page 15.

Check that all motor cable
connections, junctions and
extensions are properly
connected and color-coded.
Refer to page 15.

Check the 15 Amp fuse in the
control board

Gate does not run – Motor Sensor indicator is OFF

Check all motor connections to
be fully engaged. Refer to 15.

Check that limit switches are
connected to the common and
the normally close position
refer to page 15.

Check that the stop command
is not active. Refer to page 8
and 25

Gate does not run – Power failure

Check the 15 Amp battery fuse.
Refer to page 16

Check the battery connections
and cables.

Check the voltage of the
battery.

Gate does not run – Obstruction sensor ON and audio alarm is SOUNDING

Ensure that the gate path is
clear of obstructions.

Note: To stop the audio alarm,
use the stop command. Refer
to page 8 and 25.

If necessary, adjust the trim pot
for the obstruction sensor.
Refer to page 26

Gate runs, stops and reverse momentarily – Obstruction sensor ON and audio alarm OFF

Ensure that the gate path is
clear of obstructions.

Check for proper functionality
and lubrication of the gate and
hardware (hinges and the like).

Adjust the trim pot of the
obstruction sensor. Refer to
page 26.

Gate ignores the limit switches

Check that the open limit
switch and close limit switch
are in the corresponding place.
Refer to page 15.

Check that all motor cable
connections, junctions and
extensions are properly
connected and color-coded.
Refer to 15.

Ensure that the motor cable is
away from sources of electrical
interference, such as
a) Electric motors
b) Electric fences
c) Power lines

Check that the UL command
(photo beam and/or edge
sensor) is not active. Refer to
page 6, 7 and 22.

Check that the vehicular loop
detectors are working properly.
Refer to page 20, 21 and 22.

Check that the radio command
is not active. Refer to page 23.

Ensure that you external acces-
sories are working properly.

Check the 4 Amps fuse in the
control board

Ensure that you power cables are
adequate in voltage and properly
connected. Refer to page 17.

Check that the limit switch is
not faulty

Check that wires to the limit
switch are not shorted.

Note: To minimize effects
cause by electrical interference
use twisted pairs of cables with
the shield grounded.

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