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Troubleshooting – VIEWSONIC G773 User Manual

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ViewSonic G773

Troubleshooting

4

TROUBLESHOOTING

If your ViewSonic G773 monitor is not performing properly, use this
troubleshooting chart for quick solutions to common problems. If the problem
persists, call your monitor dealer. For further support or to order your free
Macintosh adapter, call ViewSonic

®

customer support at the telephone

number in your area:

U.S. and Canada only

1-800-688-6688

From outside U.S. and Canada

909-869-7976

From Europe

44 (1293) 643-900

From Asian/Pacific Rim countries

886 (2) 248-4072

Internet E-Mail:

[email protected]

World Wide Web:

http://www.viewsonic.com

Problem...

Possible Cause...

Remedy...

No picture

Power cord disconnected?

Connect power cord.

Power switch off?

Turn on power.

Faulty outlet?

Try another outlet.

Monitor in power save mode?

Press any keyboard key.

Computer or graphics card?

Check video card connections.

Signal cable properly connected?

Connect signal cable properly.

Signal cable connector?

Check connector for bent pins.

Video sync signal?

Check if it's the video sync
signal specified for the monitor.

Using a Macintosh

®

?

Make sure the dip switch
settings on your ViewSonic

®

Macintosh adapter are correct.

Continued...