Vinothèque WhisperKOOL 2500 - Manual (Page 23)

Customer Service - 1.800.343.9463 Page 20
TESTING A RETURN UNIT
All units sent in for repair are tested thoroughly. They undergo a complete line of testing that includes
amperage load for electrical malfunctions, thermostat graph testing to document the units ability to cool
sufficiently, and if needed the unit will be tested on its ability to hold a Freon charge.
If the unit checks out as running correctly, the customer will be responsible for paying an inspection
fee and the freight charges associated with returning the unit.
After the warranty period, you must pay for all labor charges. In the event that your cabinet is not located
within a 20-mile range of the Vinothèque authorized service center in Stockton, Calif., you will be responsible
for charges arising out of travel time to and from the cabinet’s location. The Factory Authorized Replacement
unit comes with a complete 90-day warranty for both parts and labor and a 5-year warranty on the compres-
sor. Please follow the correct guidelines when installing the replacement unit.
The replacement unit has undergone the following refurbishment process, using only new replacement parts:
• Compressor and condenser coil
• High and low pressure tubing
• Thoroughly clean unit inside and out
• Vacuum, charge and test the system
• Unit includes new thermostat
If you have any further questions, please contact Customer Service.
This warranty does not cover cosmetic damage caused during installation or damage because of acts of God,
accident, misuse, abuse, negligence, commercial use, or modification of, or to any part of the product. This
warranty does not cover damage due to improper operation or maintenance, connection to improper voltage
supply, or attempted repair by anyone other than a facility authorized by The Convenience Series to service
the product. This warranty does not cover products sold AS IS or WITH ALL FAULTS. This warranty is valid only
in the United States.
Proof of purchase in the form of a bill of sale or receipted invoice, which is evidence that the unit is within the
warranty period, must be presented to obtain warranty service.
This warranty is invalid if the factory-applied serial number has been altered or removed from the product.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER. VINOTHÈQUE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE
EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY.