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Boss/secretary override – VTech NEAX 2400 IPX User Manual

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Boss/Secretary Override

Example: Station 2000 is boss, Station 2001 is secretary.

Boss is connected to Trunk A.

Incoming call on Trunk B connects to secretary, but is intended for boss.

To program boss/secretary override key

Press

Feature.

Press a Speed Calling key.

Dial “Boss/Secretary Override” access code.

Press

Recall. – displays on LCD.

Dial boss’ station number.

Press

Feature again.

Secretary

Lift handset to answer Trunk B, ask caller to hold.

Press

CALL HOLD feature key or Transfer and dial call hold access code.

Receive dial tone.

Press

BOSS/SEC OVERRIDE.

Receive ringback tone.

Boss

Hear 3 bursts of tone. LCD display indicates:

Option 1

Boss presses

Answer and converses with secretary. Trunk A is placed on hold.

Secretary hangs up. Boss is connected to Trunk B.

Boss can alternate between the two parties by pressing

Answer.

Boss’ station

number

4:26 PM TUE 13 APR 2004

C WAIT

2000

Secretary’s station

number

4:26 PM TUE 13 APR 2004

C WAIT

2001