5 maintenance and troubleshooting, 1 troubleshooting tips, Table 5-1 . troubleshooting chart – Vidikron VP-42HD User Manual
Page 51: Maintenance and troubleshooting, Troubleshooting tips, Pre l iminar y

Vidikron PlasmaView Owner’s Operating Manual
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5.1
Troubleshooting Tips
Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the PlasmaView. If you encounter an issue not described here, please contact
your Vidikron dealer or Vidikron Technical Support.
5
Maintenance and Troubleshooting
Table 5-1. Troubleshooting Chart
Symptom
Possible Cause(s)
Solution
The display does not turn on
after initial installation.
•
The PlasmaView is not
plugged in or the AC outlet
is not active.
•
The remote control
batteries have run out.
•
Ensure that the PlasmaView
is plugged in and that the
AC outlet is active.
•
Replace the batteries.
The display is on, but there is
no picture or sound.
•
Incorrect source selection.
•
Source component is not
turned on.
•
Source component is
connected incorrectly or
not at all.
•
Select the correct source.
•
Turn on the source
component.
•
Check video and/or audio
connections to source
component.
Picture is okay, but there is no
sound.
•
Audio output is muted.
•
Volume setting is too low.
•
Press the MUTE button on
the remote control.
•
Turn up the volume.
Image is too bright and/or
lacks definition in the bright
areas of the image.
•
Contrast is set too high.
•
Lower the contrast setting.
Image appears “washed out”
and/or dark areas appear too
bright.
•
Brightness is set too high.
•
Lower the brightness
setting.
Colors in the image are
swapped; for example, reds
appear blue or vice versa.
•
The Red/Pr, Green/Y or
Blue/Pb outputs from the
source are connected to the
wrong inputs on the
PlasmaView.
•
Ensure that the source
outputs are connected to
the correct PlasmaView
input.
RGB-HD images appear
“noisy.”
•
Clock and Phase (Fine
Picture and Picture Adjust)
settings need adjustment.
•
Manually adjust Fine
Picture and Picture Adjust
settings, or perform an
Auto-Adjust (refer to
Computer (available only
on PC/RGB Input) on
page 34).