VIEWSONIC VS12663 - Manual (Page 50)

ViewSonic VOT550 44
Limited Warranty
VIEWSONIC ® PC MINI
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship during
the warranty period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a
similar product. Replacement Product or parts may include remanufactured or refurbished
parts or components. The replacement unit will be covered by the balance of the time
remaining on the customer’s original limited warranty. ViewSonic provides no warranty for
the third-party software included with the product or installed by the customer.
How long the warranty is effective:
ViewSonic PC products are warranted for (1) year for parts and labor from the first consumer
purchase; Germany, Spain, and Portugal are warranted for (2) years for parts and labor from
the first consumer purchase.
User is responsible for the back up of any data before returning the unit for service.
ViewSonic is not responsible for any data lost.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized
product modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer
Support (Please refer to Customer Support page). You will need to provide your product’s
serial number.
2. To obtain warranty service, you will be required to provide (a) the original dated sales
slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial
number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized
ViewSonic service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact
ViewSonic.
4.3: ViewSonic PC Mini Warranty Page 1 of 2 PC Mini_LW01 Rev. 1a 07-02-09