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Troubleshooting, Appendix – VTech CS2112 User Manual

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Appendix

Troubleshooting

Problem

Suggestion

There s nose or

nterference durng a

telephone conversaton.

My calls cut n and out

when I am usng the

cordless handset.

The handset may be out of range. Move t closer to the telephone base.
Applances or other cordless telephones plugged nto the same crcut as the telephone base can cause

nterference. Try movng the applance or telephone base to another outlet.
Other electronc products can cause nterference to your cordless telephone. Try nstallng your telephone

as far away as possble from the followng electronc devces: wreless routers, rados, rado towers, pager

towers, cellular telephones, dgtal telephones, ntercoms, room montors, televsons, VCRs, personal

computers, ktchen applances, and other cordless telephones.
If your telephone s plugged n wth a modem or a surge protector, plug the telephone (or modem/surge

protector) nto a dfferent locaton. If ths solves the problem, re-locate your telephone or modem farther

apart from each other, or use a dfferent surge protector.
The layout of your home or office might be limiting the operating range. Try moving the telephone base

to another locaton, preferably a hgher locaton for better recepton.
Dsconnect the telephone base from the telephone jack and plug n a corded telephone. If calls are stll

not clear, the problem s probably n the wrng or local servce. Contact the local telephone company

(charges may apply).
If the other telephones n your home are havng the same problem, the problem s n the wrng or local

servce. Contact the local telephone company (charges may apply).
Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has

a telephone connected to it. Contact your DSL service provider for filter information.


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