VTech i6790 - Manual (Page 50)

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Troubleshooting
Problem Suggestion
The answering system
does not answer after
the correct number of
rings.
Make sure the answering system is on. When the answering system is on, the red light on the
ANSWER ON/OFF key should be lit.
If Toll Saver is activated, the number of rings changes to two when there are new messages
waiting (see page 28).
If the memory is full or if the answering system is off, the system will answer after ten rings.
In some cases, the answering system be affected by the ringing system used by the local
telephone company.
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The announcement
message is not clear.
When recording the announcement, make sure you speak in a normal tone of voice about nine
inches from the telephone base.
Make sure there is no background noise (television, music, traffic, etc.) when recording.
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The answering system
does not record
message.
Make sure the answering system is on. •
The messages on the
answering system are
incomplete.
If a caller leaves a very long message, part of it may be lost when the system disconnects the
call after 90 seconds.
If the memory on the system becomes full during a message, the system stops recording and
disconnects the call.
If the caller’s voice is very soft, the system may stop recording and disconnect the call.
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The messages on
the system are very
difficult to hear.
Press VOL / on the side of the handset or on the telephone base to increase the speaker
volume.
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