Troubleshooting – VTech i6790 User Manual
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Troubleshooting
Problem
Suggestion
I cannot dial out.
First, try all the above suggestions.
Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second
or two to synchronize with the telephone before producing a dial tone. Wait an extra second
before dialing.
Make sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service
in your area. Refer to the
Dial type section of this user’s manual (page 12) to set the dial
mode.
If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact your local telephone company (charges may apply).
Eliminate any background noise. Noise from a television, radio, or other appliances may cause
the telephone to not dial out properly. If you cannot eliminate the background noise, first try
muting the cordless handset before dialing, or dialing from another room in your home with
less background noise.
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My cordless handset
beeps five times and
is not performing
normally.
Make sure the power cord is securely plugged into the telephone base. Plug the unit into a
different working electrical outlet not controlled by a wall switch.
Move the cordless handset closer to the telephone base. It may be out of range.
Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and
plug it back in again. Allow up to one minute for the cordless handset and the telephone base
to synchronize.
Other electronic products can cause interference to your cordless telephone. Try installing
your telephone as far away from these electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless telephones.
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