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Troubleshooting – VTech i6790 User Manual

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Troubleshooting

Problem

Suggestion

I cannot dial out.

First, try all the above suggestions.
Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second

or two to synchronize with the telephone before producing a dial tone. Wait an extra second

before dialing.
Make sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service

in your area. Refer to the

Dial type section of this user’s manual (page 12) to set the dial

mode.
If the other telephones in your home are having the same problem, the problem is in the wiring

or local service. Contact your local telephone company (charges may apply).
Eliminate any background noise. Noise from a television, radio, or other appliances may cause

the telephone to not dial out properly. If you cannot eliminate the background noise, first try

muting the cordless handset before dialing, or dialing from another room in your home with

less background noise.


My cordless handset

beeps five times and

is not performing

normally.

Make sure the power cord is securely plugged into the telephone base. Plug the unit into a

different working electrical outlet not controlled by a wall switch.
Move the cordless handset closer to the telephone base. It may be out of range.
Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and

plug it back in again. Allow up to one minute for the cordless handset and the telephone base

to synchronize.
Other electronic products can cause interference to your cordless telephone. Try installing

your telephone as far away from these electronic devices as possible: wireless routers, radios,

radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal

computers, kitchen appliances and other cordless telephones.


This manual is related to the following products: