Troubleshooting, Maintenance – Viking F20631E User Manual

Page 15

Troubleshooting

(Squeeze tabs to remove coarse strainer)

Coarse strainer
(lift to remove)

Fine filter

(lift to remove)

(Rotate to remove fine filter)

To Clean Filters

Remove the coarse strainer and empty. If necessary, remove the
fine filter and clean all surfaces. DO NOT remove primary filter.
Replace the filters and secure in place.

Maintenance

Poor wash results may not always be caused by the dishwasher.
Please review the following Troubleshooting Charts for possible
remedies. You may find the proper solution without having to
call a service provider.

If the cycle buttons are flashing, please refer to the Fault Codes
Chart in the following pages of this manual for possible
remedies.

Poor Dishwashing Results

PROBLEM

POSSIBLE CAUSE AND/OR REMEDY

The dishwasher

Door is ajar:

does not start

Make sure the door is closed securely.

“DELAY START” Option is On:
Make sure the “DELAY START” option is not
turned on.

Water Supply is Disconnected:
Check that the water supply is connected
properly and the water is turned on.

Power Cord is Disconnected:
Make sure the power cord is properly
plugged into the wall socket.

Fuse is Blown:
Check your fuse box for a blown fuse or
tripped circuit breaker.

Spotting and filming

Hard water:
Use the maximum recommended amount
(3 tablespoons) of dishwasher detergent.To
remove hard water spots, try a vinegar rinse:

• Wash and rinse load as usual.
• Remove all metal items from dishwasher.
• Do not add detergent.
• Pour two cups of vinegar into a bowl and

set it on the bottom rack of the dishwasher.

• Run the dishes through an entire wash

program.

If the vinegar rinse doesn’t work, repeat the
above process substituting 1/4 cup citric acid
crystals (available at most drug stores) for the
vinegar.

Wiping with a damp cloth should remove
spots from metal items. For sterling silver
and silver plated flatware, rub with a towel,
or use a good cream silver polish.

Filter system:
Check filter system to be sure it is clean and
properly installed.