5 maintenance and troubleshooting, 1 troubleshooting tips, Table 5-1 . troubleshooting chart – Vidikron VL-32HD User Manual
Page 55: Maintenance and troubleshooting, Troubleshooting tips

Vidikron VL-26/VL-32 Owner’s Operating Manual
45
5.1
Troubleshooting Tips
Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the DView. If you encounter an issue not described here, please contact your
Vidikron dealer or Vidikron Technical Support.
5
Maintenance and Troubleshooting
Table 5-1. Troubleshooting Chart
Symptom
Possible Cause(s)
Solution
The display does not turn on
after initial installation.
•
The DView is not plugged
in or the AC outlet is not
active.
•
The remote control
batteries have run out.
•
Ensure that the DView is
plugged in and that the AC
outlet is active.
•
Replace the batteries.
The display is on, but there is
no picture or sound.
•
Incorrect source selection.
•
Source component is not
turned on.
•
Source component is
connected incorrectly or
not at all.
•
Select the correct source.
•
Turn on the source
component.
•
Check video and/or audio
connections to source
component.
Picture is okay, but there is no
sound.
•
Audio output is muted.
•
Volume setting is too low.
•
Press the MUTE button on
the remote control.
•
Turn up the volume.
Image is too bright and/or
lacks definition in the bright
areas of the image.
•
Contrast is set too high.
•
Lower the contrast setting.
Image appears “washed out”
and/or dark areas appear too
bright.
•
Brightness is set too high.
•
Lower the brightness
setting.
Black or white dots appear on
all channels or a specific
channel.
•
Antenna or cable TV source
is connected incorrectly or
not at all.
•
Broadcast signal is weak.
•
Check the antenna or cable
TV connection.
•
Adjust the fine tuning of
the channel.
Colors in the image are
swapped; for example, reds
appear blue or vice versa.
•
The Red/Pr, Green/Y or
Blue/Pb outputs from the
source are connected to the
wrong inputs on the DView.
•
Ensure that the source
outputs are connected to
the correct DView input.
RGB-HD images appear
“noisy.”
•
Clock and Phase settings
need adjustment.
•
Manually adjust Clock and
Phase settings, or perform
an Auto-Adjust (refer to PC
Mode Adjust on page 34).