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Troubleshooting, Appendix – VTech DS6111 User Manual

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Appendix

Troubleshooting

Problem

Suggeston

Caller ID entres do not

match the numbers I

need to dal.

Although the call log entres you receve have 10 dgts, (the area code plus the seven-dgt

number), n some areas, you may need to dal only the seven dgts, or a 1 plus the seven dgts,

or a 1 plus the area code plus the seven dgts. You can change the number of dgts that you

dal from or store n the call log.
Whle revewng the call log, press

# repeatedly to dsplay these dalng optons for local and

long dstance numbers before dalng or savng the telephone number.

CONNECTING... s

shown n the handset

dsplay wndow. Why

don’t I get a dal tone

when I try to use ths

telephone?

The handset may be out of range. Move t closer to the telephone base.
Make sure the power cord s securely plugged nto the telephone base. Use a workng electrcal

outlet that s not controlled by a wall swtch.
Reset your telephone by unpluggng the power adapter from the telephone base. Dsconnect

the battery from the cordless handset. Wat for 15 seconds, then plug n the power adapter and

re-nstall the battery. Place the handset n the telephone base and allow up to one mnute for

the handset and telephone base to synchronze.
Other electronc products may prevent your handset and telephone base from communcatng

wth each other. Try nstallng your telephone base as far away from these electronc devces as

possble: wreless routers, rados, rado towers, pager towers, cellular telephones, ntercoms, room

montors, televsons, personal computers, ktchen applances and other cordless telephones.