VTech DS6111 - Manual (Page 40)

www.vtechphones.com 36
Troubleshooting
Problem Suggeston
The battery does not
charge n the handset
or the handset battery
does not accept
charge.
Make sure the handset s placed n the telephone base correctly. The CHARGE lght on the
handset should be on.
Remove and renstall the battery, then charge for up to 16 hours.
If the handset s n the telephone base but the
CHARGE lght on the handset s not on, refer
to The CHARGE light is off n ths secton.
It may be necessary to purchase a new battery. Please refer to the Battery secton (page 33)
of ths user’s manual.
The telephone mght be malfunctonng. Please refer to the
Warranty secton (page 45) of ths
user’s manual for further nstructon.
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The CHARGE lght s
off.
Clean the chargng contacts on the handset and telephone base each month usng a pencl
eraser or a dry non-abrasve fabrc.
Make sure the power adapter and telephone lne cord are plugged n correctly and securely.
Unplug the power adapter. Wat for 15 seconds before pluggng t back n. Allow up to one
mnute for the handset and telephone base to reset.
The telephone mght be malfunctonng. Please refer to the
Warranty secton (page 45) of ths
user’s manual for further nstructon.
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There s no dal tone. Frst, try all the above suggestons.
Move the handset closer to the telephone base. It mght be out of range.
The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord.
Disconnect the telephone base from the telephone wall jack and connect a different telephone.
If there s no dal tone on ths telephone ether, the problem s n your wrng or local servce.
Contact your local telephone company.
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