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Troubleshooting – VOSONIC VP6300 User Manual

Page 20

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12.Troubleshooting.

WARNING

Under no circumstances should you try to repair the system yourself, as this will

invalidate the warranty. Do not open the system as there is a risk of electronic shock.

If a fault occurs, first check the points listed below before taking the system for repair.

If you are unable to remedy a problem by following these hints ,consult Your dealer or

service center.

Problem

USB Connection issues

Under Windows 98SE, the VP6300 should not be connected to the system before

the driver has been installed.

If using a USB port in the front of your computer, try a USB port in the back. Front

USB ports are often from non-powered.

If using a laptop computer and a docking station, try connecting without the

docking station.

Solutions

If you cannot see the files on the device after copied files to VP6300 via USB from

computer , You must properly remove ( un-mount) your VP6300 from the computer

before

disconnecting the USB cable to avoid loss of data or freezing the computer

and VP6300.

Problem

Macintosh

TM

OS issues

MacOS 10.0.x does not adequately support FAT volumes. Upgrading to 10.1 or

later is mandatory

The FAT-32 format made by MacOS X´s Disk Utility is incorrect. Formatting must

be done under MacOS 9.

Solutions

The FAT volumes do not appear or disappear until after the mouse is being moved.

Problem

Corrupt data , General Error , Can’t open Source File

Due to file allocation table (FAT) has been corrupted, the data in memory card

transferred into VP6300 may be looks faulty, please backup the data and run

ScanDisk , Dsik Defragmenter or reformat the memory card.

Solutions

The browser will show a ? icon indicating that it is not one of the standard file types

that it can play.

Problems

Formatting, and partitioning

Solutions

To work in the stand-alone mode, both the disk and the memory cards must be

formated to the FAT or FAT-32 file systems.

To have the 30G above Hard Disk works on your PC , you can partition the HDD.