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Troubleshooting, Troubleshooting 36 – Uniden EXI 4246 User Manual

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[ 3 6 ] T R O U B L E S H O O T I N G

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Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve
your problem, please call our Customer Hotline at 1-800-297-1023. (Mon - Fri 7 am to 7 pm, Sat/Sun 9 am to 5 pm,
CST. Phone support is closed on holidays.)

Symptom

Suggestion

The charge/in use LED won't
illuminate when the handset is
placed in the base.

• Make sure the AC adapter is plugged into the base and wall outlet.
• Make sure the handset is properly seated in the base.
• Make sure the charging contacts on the handset are clean.

The audio sounds weak and/or
scratchy.

• Move the handset and/or base away from metal objects or appliances and try again.
• Press the delete/chan key in the talk mode to help eliminate background noise.
• Make sure that the handset is not too far from the base.

Can't make or receive calls.

• Check both ends of the telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes. Then reconnect it.
• Change the digital security code (see page 32).
• Make sure that the handset is not too far from the base.
• Check the dialing mode used by your telephone company.

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UP078.book Page 36 Thursday, December 14, 2006 1:58 PM