Uniden DCT5285 - Manual (Page 74)

T R O U B L E S H O O T I N G [ 72 ]
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom Suggestion
The charge LED won’t illuminate • Make sure the AC adapter is plugged into the base (or the charger
when the handset is placed in (for DCT5285-2 only)) and wall outlet.
the cradle. • Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handset and the base (or the charger
(for DCT5285-2 only)) are clean.
The audio sounds weak • Move the handset and/or base to a different location away from
and/or scratchy. metal objects or appliances and try again.
• Make sure that you are not too far from the base.
Can’t make or receive calls. • Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Remove the base ID (see “Replacing the Base Setting” on page 30) and
register the handset to the base (see “Register the Handset” on page 65).
• Make sure that you are not too far from the base.
• If an outside call is already established, you may not be able to make
another outside call.
Can’t make an internal call. • Make sure that the receiving handset is not already in use.
• Make sure that the handset or the base is in the standby mode.
• When a handset is recording a conversation, an intercom call from the base is not
available. Make sure a handset is not recording a conversation.
The handset or the base doesn’t ring • Charge the batteries in the handset for 17-20 hours by placing the handset on
or can’t receive an intercom call.
the base or charging cradle.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal objects.
• Remove the base ID (see “Replacing the Base Setting” on page 30) and
register the handset to the base (see “Register the Handset” on page 65).
• If more than 4 handsets are in use, you may not be able to page.
“ Unavailable ” appears in • Make sure that another handsets or the base is not in use, and try the phone again.
the display. • Make sure that you are not too far from the base.
Severe noise interference. • Keep the handset away from microwave ovens, computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights,
and electrical appliances.
• Move to another location or turn off the source of interference.
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