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Before calling service personnel – Toshiba SD-P91SKY User Manual

Page 75

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75

Other

s

Before calling service personnel

Symptom

Cause

Correction

No power.

• The AC adapter or power plug is

disconnected.

• Connect the AC adapter or power plug securely.

• The battery pack has been removed.

• Install the battery pack.

• Battery empty.

• Re-charge the battery.

The LCD turned off by
itself.

• The automatic LCD off function turned

the LCD off.

• Turn on the player again.

No picture on the LCD
monitor.

• The AV OUT jack is connected.

• When you use the LCD of the player, unplug the AV OUT jack.

No picture. (Other than
built-in LCD monitor)

• The connected TV is not set to receive

DVD signal output.

• Select the appropriate video input mode on the TV so the picture from

the player appears on the TV screen.

No sound.

• The equipment connected via the

audio/video cable is not set to receive
DVD signal output.

• Select the correct input mode of the audio receiver so you can listen

to the sound from the player.

• The volume is too low.

• Adjust the volume by turning the volume control.

• The audio receiver or TV is turned off.

• Turn on the equipment connected with the audio/video cable.

• The setting of output sound format is

incorrect.

• Select the proper audio setting.

The playback picture has
occasional distortion.

• The disc is dirty.

• Eject the disc and clean it.

• Player is in fast forward or fast reverse

mode.

• Sometimes a small amount of picture distortion may appear. This is

not a malfunction.

• The player was moved or given a

shock.

• Vibrating or shaking the player during playback may produce

distortion. This is not a malfunction. If not restored to usual status, stop
playback and start again.

• The disc is not set firmly.

• Remove the disc and set it again.

Brightness is unstable or
noises are present in the
playback pictures. (Other
than built-in LCD monitor)

• The effect of copy protection. If you

connect the player to a VTR, TV/VTR
combination or video selector, the
playback picture may be distorted as
DVD video discs are copy protected.

• Connect the player directly to the TV. Avoid connecting the player to a

VTR or TV/VTR combination.

Check the following guide for the possible cause of a problem before contacting service.