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Before calling service personnel, Symptoms and correction – Toshiba SD-1700 User Manual

Page 47

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47

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Before Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.

Symptoms and correction

Symptom

No power.

The DVD video player turned
off by itself.

No picture.

No sound.

The playback picture has
occasional distortion.

Brightness is unstable or
noises are present in the
playback pictures.

The DVD video player does
not start playback.

Playback does not follow the
course of the disc’s program.

Buttons do not work.

The remote control does not
work properly.

Cause

• The power plug is disconnected.

• The automatic power off function turned

the unit off.

• The TV is not set to receive DVD signal

output.

• The video cable is not connected securely.

• The equipment connected with the audio

cable is not set to receive DVD signal
output.

• The audio cable is not connected securely.

• The audio receiver or TV is turned off.

• The setting of output sound format is

incorrect.

• The disc is dirty.

• It is in fast forward or fast reverse

playback.

• The effect of copy protection.

• No disc is inserted.

• An unplayable disc is inserted.

• The disc is placed upside down.

• The disc is not placed within the guide.

• The disc is dirty.

• The parental lock function is set.

• It is in the mode of repeat playback,

memory playback, etc.

• Power supply fluctuations or other

abnormalities such as static electricity may
interrupt correct operations.

• The remote control is not pointed at the

remote sensor of the DVD video player.

• The remote control is too far from the DVD

video player.

• The batteries in the remote control are

exhausted.

Correction

• Connect the power plug securely into the

wall outlet.

• Press the PLAY button.

• Select the appropriate video input mode

on the TV so the picture from the DVD
video player appears on the TV screen.

• Connect the video cable securely into the

appropriate jacks.

• Select the correct input mode of the

audio receiver so you can listen to the
sound from the DVD video player.

• Connect the audio cable securely into the

appropriate jacks.

• Turn on the equipment connected with

the audio cable.

• Select the proper audio setting.

• Eject the disc and clean it.

• Sometimes a small amount of picture

distortion may appear. This is not a
malfunction.

• Connect the DVD video player directly to

the TV. Avoid connecting the DVD video
player to a VCR or TV/VCR combination.

• Insert a disc.

• Insert a playable disc. (Check the disc

type and color system.)

• Place the disc with the playback side

down.

• Place the disc correctly inside the guide

on the disc tray.

• Clean the disc.

• Cancel the parental lock function or

change the parental lock level.

• These operations may prevent a proper

progress of the contents.

• Turn the power on or off with the Power

button. Or disconnect the power plug and
insert it into the wall outlet again.

• Point the remote control at the remote

sensor of the DVD video player.

• Operate the remote control within about

7 m.

• Replace the batteries with new ones.

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