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TANDBERG V 11.8 User Manual

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ity when multiple updates are sent or they may not realize the meeting

was not successfully booked. However if support for Microsoft Outlook

Web Access is needed, this needs to be enabled, since Web Access does

not support calendar sinks.

Rebuild TMS server connection

This is used to re-configure the TMS connection. This might be needed if the

TMS server has changed IP-address, or if you want to use another user ac-

count in TMS to book the meetings.

Change ‘FROM’ address for outgoing e-mails
Some mail servers require that the outgoing e-mail addresses are valid e-mail

accounts to send the mail. Use this to configure the display name and e-mail

account that is used as a sender when sending e-mails to the booker if some-

thing goes wrong with the booking,

Advanced Usage

By selecting a system exported to Exchange, and right click on the mouse, a

popup window will appear to control that mailbox/system. This menu provides

many diagnostic tools used to detect or repair possible problems with a sys-

tem.

Enable Autobooking
When creating the user accounts representing the video conference systems,

the Exchange Integration Configuration tool will try to set all the accounts to

automatically accept meeting requests. This is required in order to be able to

book them as resources.
However, in some Exchange environments the tool may not be able to set

this parameter (for many reasons). If this should happen, an indication in the

response message received after clicking the ‘Add to Exchange’ button will be

given for the account in question. You can then try to choose this option to en-

able the autobooking feature.
If this does not work, you need to manually set this parameter for each account

by logging into the mailboxes through Outlook. To do this, you need to log