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Customer service, Warranty – Thermador VCI 236 User Manual

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CUSTOMER SERVICE

Warranty

What is Covered

Full One Year Warranty

For one year from the date of installation or date of
occupancy of a new, previously unoccupied dwelling, any
part that fails under normal home use will be repaired or
replaced free of charge. Save your dated receipt or other
proof of installation/date of occupancy. BSH shall pay for
any repairs and replacement of parts proven to be defec-
tive in material or workmanship. Service must be provided
by a BSH Authorized Service Agency during normal work-
ing hours.

What is not Covered

1. Service by an unauthorized agency. Damage or repairs

due to service by an unauthorized agency or the use of
unauthorized parts.

2. Service visits to:

❑ Teach you how to use the appliance.

❑ Correct the installation. You are responsible for

providing electrical wiring and other connections.

❑ Reset circuit breakers or replace home fuses.

3. Damage resulting from accident, alteration, misuse,

abuse, improper installation or installation not in
accordance with local electrical codes or plumbing
codes, or improper storage of the appliance.

4. Repairs due to use other than normal home use.

Scope of Warranty

This warranty applies to appliances used in normal family
households. It does not cover commercial use of
appliances.

This warranty is for products purchased and retained with-
in the 50 states of the U.S.A., the District of Columbia and
Canada. The warranty applies even if you should move
during the warranty period. Should the appliance be sold
by the original purchaser during the warranty period, the
new owner shall continue to be protected until the
expiration date of the original purchaser’s warranty period.

BSH DOES NOT ASSUME ANY RESPONSIBILITY FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some
states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights
which may vary from state to state or province to province.

Service Data

For handy reference, the serial tag information has been
affixed below. Keep your invoice for warranty validation.
To obtain service, see previous page.

Serial Number/Data Plate Location: Are located on the name
plate inside the appliance after removal of the filter frame.

We reserve the right to change specifications or design without notice. Some models are certified for use in Canada.
BSH is not responsible for products which are transported form the U.S. for use in Canada. Check with your local Canadian
distributor or dealer.

This manual is related to the following products: