Troubleshooting – Transcend Information 128MB-256MB JetFlash User Manual
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Troubleshooting
Q1: Why doesn’t the driver CD Auto-Run after it is inserted into the CD-ROM drive in Windows?
A1: This problem usually occurs because the Auto-Insert function of the CD-ROM drive is
disabled. Please enter the Device Manager in Control Panel and enable the Auto-Insert
function of the CD-ROM drive. Alternatively, you can execute the JetFlash.EXE in the
driver CD manually.
Q2: Why isn’t my operating system detecting JetFlash after I’ve plugged it into the USB port of
my computer?
A2: Please check following:
1. Is JetFlash properly connected to the USB port? If not, unplug it and plug it in again.
2. Is the USB port enabled? If not, refer the user’s manual of your computer (or
motherboard) to enable it.
3. Follow the procedures below to verify if the Driver is installed properly.
In Windows 98SE:
a. Right-click the My Computer icon on the desktop and the select Properties.
b. Select Device Manager tab and double-click Network adapters. Select the
WLAN miniUSB Adapter and then select Properties.
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