Taylor 390 User Manual
Page 18

14
Model 390
Operating Procedures
Section 8
Troubleshooting Guide
PROBLEM
PROBABLE CAUSE
REMEDY
PAGE
REF.
1. No product being
dispensed with draw valve
opened.
a. Improper mixing of
product.
a. Carefully follow directions
for mixing product.
----
b. Mix low condition.
b. Add mix to mix hopper.
6
2. Product too thin.
a. Improper mixing of
product.
a. Carefully follow directions
for mixing product.
----
b. Missing, incorrectly
installed or bad scraper
blades.
b. Replace or install correctly.
7
c. Consistency control needs
adjusting.
c. Contact a service
technician.
----
3. Product too stiff.
a. Consistency control knob
needs adjusting.
a. Contact a service
technician.
----
b. Improper mixing of
product.
b. Carefully follow directions
for mixing product.
----
c. Insufficient product in the
freezing cylinder.
c. Keep hopper full of mix.
6
4. Scored walls of freezing
cylinder.
a. Broken beater pins.
a. Repair or replace beater
assembly.
----
b. Gear unit out of alignment.
b. Contact a service
technician.
----
c. Bent beater assembly.
c. Repair or replace.
----
d. Missing front bearing.
d. Replace or install front
bearing.
7
5. Unable to remove drive
shaft.
a. Lubrication on hex end of
drive shaft.
a. Do not lubricate the hex
end. Contact service
technician for removal.
7
b. Rounded corners of the
drive shaft, drive coupling
or both.
b. Replace drive shaft, drive
coupling or both.
----
6. Excessive mix leakage in
rear drip pan.
a. Improper or inadequate
lubrication on drive shaft
o-ring or seal on drive
shaft.
a. Use an approved food
grade lubricant (example:
Taylor Lube) and follow
lubrication procedures.
7
b. Bad or missing o-ring or
seal on drive shaft.
b. Replace rubber parts every
3 months.
16
c. Worn rear shell bearing.
c. Contact a service
technician for replacement.
----