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Troubleshooting – Toshiba SD-V65HTSU User Manual

Page 42

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Troubleshooting

42

Symptom

No power.

The power is on, but the
DVD/VCR Receiver
does not work.

No picture.

No sound.

The playback picture is
poor.

The DVD/VCR Receiver
does not start playback.

The remote control
does not work properly.

Cause

The power cord is disconnected.

No disc is inserted.
No tape is inserted.

The TV is not set to receive DVD/VCR
Receiver signal output.

TV/VCR mode for DVD/VCR Receiver is
set to TV MODE.

The video cable is not connected
securely.

The connected TV power is turned off.

The equipment connected with the
audio cable is not set to receive
DVD/VCR Receiver signal output.

The audio cables are not connected
securely.

The power of the equipment connected
with the audio cable is turned off.

The audio connecting cord is damaged.

The disc is dirty.

Tape heads are dirty.

Tape is a rental or was recorded on
another VCR.

No disc is inserted.
No tape is inserted.

An unplayable disc is inserted.

The disc is placed upside down.

The disc is not placed within the guide.

The disc is dirty.

The Rating level is set.

The remote control is not pointed at the
remote sensor of the DVD+VCR.

The remote control is too far from the
DVD+VCR.

There is an obstacle in the path of the
remote control and the DVD+VCR.

The batteries in the remote control are
exhausted.

This remote control use the same
buttons for VCR and DVD functions
(ex. PLAY).

Solution

Plug the power cord into the wall outlet
securely.

Insert a disc or tape. (Check that the
disc or tape indicator in the display
window is lit.)

Select the appropriate video input mode
on the TV so the picture from the
DVD/VCR Receiver appears on the TV
screen.

Press the TV/VCR button on the remote
control repeatedly to choose VCR
mode. VCR MODE appears in the dis-
play window.

Connect the video cable securely.

Turn on the TV.

Select the correct input mode on the
audio receiver so you can listen to the
sound from the DVD/VCR Receiver.

Connect the audio cable securely.

Turn on the equipment connected with
the audio cable.

Replace it with new one.

Clean the disc.

Clean video heads.

Use CH/TRK (v/V) for manual tracking
adjustment while tape is playing.

Insert a disc or tape. (Check that the
disc or tape indicator in the display
window is lit.)

Insert a playable disc. (Check the disc
type, color system, and Regional code.)

Place the disc with the playback side down.

Place the disc on the disc tray correctly
inside the guide.

Clean the disc.

Cancel the Rating function or change
the rating level.

Point the remote control at the remote
sensor of the DVD+VCR.

Operate the remote control within 23 ft
(7 m).

Remove the obstacle.

Replace the batteries with new ones.

When using a VCR, first press the VCR
button. When using a DVD, first press
the DVD button.

Check the following guide for the possible cause of a problem before contacting service.