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Additional information, Troubleshooting – Technicolor - Thomson DVD Player +TV Set User Manual

Page 22

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22

Additional Information

EN

Troubleshooting

The appliance does not switch on.

• Make sure it is plugged into a mains socket.
• Press the

button on the remote

control or the

STANDBY/ON

button on

the front of the appliance.

The device switches off spontaneously.

• The device switches off automatically

when it is in STOP mode for more than 30
minutes without any user intervention.
Switch it on again.

It is impossible to read the disc.

• Insert the disc with the printed side facing

up.

• Check that the disc can actually be played

by this device (see page 25).

• If you are trying to play a disc containing

JPEG files, check that the files have a
resolution of less than 5 megapixels (about
2 MB).

• Check that the disc’s regional code

matches the player’s regional code.This
player’s regional code is 2.

• Clean the disc (see page 23).

There is no picture.

• Check you have switched on the TV set.

• Check the connections (see pages 4 and 5).

• Select the AV input assigned to the player

on the TV.

The picture is of poor quality (with
snow or lines).

• Check the connections (see pages 4 and 5).

There is no sound or the sound is of
poor quality.

• Check the connections (see pages 4 and 5).
• It may be necessary to modify the setting

selected for the

Digital Output

option

(

Sound

menu, page 22). If you have selected

the DTS option, check that your player is
connected to a DTS decoder and that the
disc you are trying to read is recorded in
DTS format. If one or other of these
conditions has not been met there will be
no sound or the sound will be distorted.

The remote control does not work or
works only intermittently.

• Check that batteries are inserted or

change them.

• Aim the remote control at the appliance.

The infrared beam must not be blocked or
interrupted.

• Check that the remote control is configured

to control the device you are trying to
operate with it. Press the

DVD

button if you

want to operate a DVD player, the

TV

button to operate a television set and the

VCR

button to operate a video recorder

(see pages 6 and 7).

The subtitles do not appear.

• Check that the DVD disc provides

subtitles.

• Refer to the section on how to display

subtitles (see page 11).

The disc menu language is not the
correct one.

• The disc menu language has not been set

up (see page 21).

• The language of your choice is not

available on the disc (see page 21).

You have forgotten your password
(Parental control).

• Press the

STOP

button on the front panel

and the

STOP

button on the remote

control simultaneously for more than two
seconds.

DTH213_EN 22/12/03 16:44 Page 22