Troubleshooting tips, Helpline lyra helpline – Technicolor - Thomson Thomson Lyra PDP2424 User Manual
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The player does not turn on when PLAY button pressed.
• Batteries may be inserted incorrectly.
• Batteries may be empty.
Skipping tracks or bad sound quality?
• Repeat, random or program function may be activated.
• There may be strong magnetic fields (e.g. too close to TV) near the unit.
• Low Battery level. Replace with new ones.
Cannot perform playback?
• LOCK function may be activated.
• There may be no MP3 tracks in the card or internal memory.
• Memory Card may be damaged.
Cannot play tracks on the player?
• Track encoded bit rate may not be between 32 to 320 kbps for MP3 or between
48kbps to 128kbps for Windows Media Audio.
Note: For better result, we recommend a constant encoded bit rate from 32 to
320kbps for MP3 and 48kbps to 128kbps for Windows Media audio.
Nevertheless, your unit may play tracks encoded in variable bit rate (VBR).
USB display does not appear when connected to computer.
• Check connection between your unit and the computer. (Refer to Software
Instruction Manual)
• Check if USB drivers are properly installed (Refer to Software Instruction Manual)
The player does not respond to key operations?
• Turn the player off by removing the batteries. Reinsert the batteries properly and
turn the player on again to resume normal operations.
Why is the CARD icon keep flashing on display?
• Check if the memory card inserted is in correct format.
Troubleshooting Tips
Votre Contact THOMSON: 0 810 810 891, de le 16.10.2000
(pour la France, prix d'un appel local)
Ihr Kontakt zu THOMSON: 0180 1000 390, ab 16.10.2000.
(für Deutschland, Kosten zum Ortstarif)
You can contact THOMSON by dialling: 0845 601 3093, from16 October 2000
(For Great-Britain, all calls will be charged at local rate)
Para contactar con THOMSON marque: 901 900 410, a partir del 16.10.2000
(las llamadas serán cargadas al precio de la tarifa local)
Il vostro contatto THOMSON: 8488 10 168, dal 16.10.2000
(tariffa chiamata urbana)
www.thomson-europe.com
HELPLINE
Lyra Helpline
More help is available on www.thomson-lyra.com and phone numbers of the Lyra
helpline per countries are listed below.
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