Troubleshooting – Toshiba 65HC15 User Manual
Page 49

Intr
oduction
Connecting
y
our Monitor
Using the
remote contr
ol
Setting up
y
our Monitor
Oper
ating y
our
Monitor
Appendix
Index
49
(E) 65HC15
Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the symptom and
some solutions.
Symptom
Solution
Monitor will not turn on
• Make sure the power cord is plugged in, then press POWER.
• The remote control batteries may be dead. Replace the batteries.
No picture, no sound
• If you connected an antenna via an external device (such as a VCR),
check the antenna/cable connections.
No sound, picture OK
• The sound may be muted. Press VOLUME.
• Make sure the SPEAKERS function in the AUDIO menu is set
properly.
Poor picture, sound OK
• If you connected an antenna via an external device (such as a VCR),
check the antenna/cable connections.
• Adjust the PICTURE menu.
Black box appears on the screen
• The closed caption feature may be set to one of the Text modes (T1,
T2, T3, or T4). Turn closed captioning OFF.
Poor color or no color
• Adjust the TINT and/or COLOR in the PICTURE SETTINGS
menu.
The remote control does not operate
• Make sure the appropriate device mode is selected.
• Remove all obstructions between the remote control and the remote
control sensor in the monitor.
• The remote control batteries may be dead. Replace the batteries.
#01E_48-50_65HC15
5/20/05, 4:24 PM
49
Black