Trouble shooting – Topcom BUTLER 2511 Deluxe User Manual

Page 83

Topcom Butler 2511 Deluxe

ENGLISH

Turn ON the headset by pressing the ON/OFF button until you hear two beep tones. At the same time the red and
green LED will lit ones.

Remove the rubber cover of the power socket so that the hole of the power socket is free. Pull out the rubber cover
from the headset so that the registration key hole is free also.

Press the headset registration key. The red LED will flash rapidly.
-

If after a few seconds the green LED flashes slowly, the registration is successful.

If the red LED flashes slowly, the registration is failed. Repeat above procedure and make
sure that the base pin-code is set to ‘0000’!

6.5 SELECTING A BASE

The handsets can be registered up to 4 bases simultaneously.
To select a base:
1.

Enter the menu by pressing

/OK

Select setup using the up

and down

keys

Press OK

Select SEL BASE using the up

and down

keys

Press OK

Select a base or select AUTO using the up

and down

keys

Press OK

When selecting the base, the currect selected base in indicated by a ‘o’ sign after the base number. If you select ‘Auto’
the handset will automatically search for another base when you are out of range!

7. TROUBLE SHOOTING

Symptom

Possible cause

Solution

No display

Batteries uncharged

Check the position of the batteries

Recharge the batteries

Handset turned OFF

Turn ON the handset

No tone

Telephone cord badly connected

Check the telephone cord connection

The line is occupied by another handset

Wait until the other handset hangs up

The icon

ﬂashes

Handset out of range

Bring the handset closer to the base

The base has no power supply

Check the mains connection to the base

The handset is not registered on the
base

Base or handset do not ring

The ringing volume is zero or low

Adjust the ringing volume

Tone is good, but there is no
communication

The dialling mode is wrong

Adjust the dialling mode (pulse/tone)

Not possible to transfer a call on PABX

The FLASH time is too short

Set the unit to Long Flash time

Telephone does not react to pressing the
keys

Manipulation error

Remove the batteries and put them back
in place

HL_B2511.book Page 83 Friday, October 17, 2003 12:32 PM