Error possible cause measures – TechniSat EC 4004 User Manual
Page 34
Error
Possible cause
Measures
No picture, no sound, display is off
no supply voltage
check mains cable and
connector
No picture, no sound, display is on
cable connection is broken or
check all cable connections
missing
(see 3 „connection“)
television set is set to the wrong
set channel 39 on the
channel
television set (see operating
instructions of the TV set)
LNB has no power supply
check LNB feed (see 5.2.3.4.
„LNB voltage“)
outdoor unit is adjusted incorrectly
adjust outdoor unit correctly
selected channel cannot be received
choose a different channel
by the outdoor unit
(see 4.1.2 „channel selection“)
All satellite channels display „wavy
receiver transmits on the same
change transmit channel on
lines“.
channel as a programme that is
the receiver (see 3.1 „outdoor
received via antenna
unit and television set“)
A channel that ist received via
receiver transmits on the same
antenna display „wavy lines“
channel as a programme that ist
received via antenna
The picture is full of black and
heavy rain or snow
remove the snow from the
white points („little fish)
outdoor unit
outdoor unit ist adjusted incorrectly
adjust outdoor unit correctly
the polarizer is adjusted incorrectly
set „skew“ (see 5.2.3.4 „LNB
voltage“)
paraboloidal-type reflector is too
use a bigger paraboloidal-type
small at the receiving location
reflector
Picture o.k., wrong sound
a radio channel is set
switch to TV channel (see
4.1.2 „channel selection“)
Sound o.k., no picture
channel is encoded
connect the adequate decoder
(see 3.4 „external decoder“)
Picture o.k., no sound
television is set to mute mode
check the volume on the
television set
receiver is mute or volume is too
check the volume on the
low
receiver (see 4.1.3 „volume“)
Channel picture or sound disturbed,
audio or video settings have been
copy channels of the prepro-
though working o.k. before
modified
grammation again (see. 5.
„programmation“)
now the channel is encoded
connect the adequate decoder
(see 3.4 „external decoder“)
channel is no longer broadcasting
no measures
The display indicates „C“ instead of
the table with the preprogrammed
switch the channel positions
„F“
channels is activated
(see 4.1.2 „channel selection“)
Your individual programmation has
the complete table has been deleted
load a preprogrammed table
disappeared
(see 5 „programmation“)
Some of the channels cannot be set
the corresponding channels have
rememorize the channel (5
with the channel keys
been deleted
„programmation“)
A connected decoder does not
invalid code or invalid smart card
observe the decoder’s
decode
operating instructions
wrong scart input
check the connection (see 3.4
„external decoder“)
incorrect decoder signal has been
correct the setting (see 3.4
set
„external decoder“)
The internal decoder does not
see 4.4.5 „automatic on screen
see 4.4.5 „automatic on screen
decode
display“
display“
7. Troubleshooting notes
TechniSat EC 4004
34
*EC 4004 ENGL. 14.12.1999 10:01 Uhr Seite 34