beautypg.com

Appendix, Cleaning and care / troubleshooting, Cleaning and care – Toshiba 32AX60 User Manual

Page 38: Troubleshooting

background image

32

Ref

er

ence

Appendix

Appendix

Cleaning and care

WARNING: TV sets use high voltage. Do not remove the cabinet back.

Refer all servicing to qualified service technicians.

To clean the TV screen and cabinet:

1. Unplug the power cord to avoid possible shock hazard.
2. Use a clean cellulose sponge or chamois cloth dampened with a solution of mild detergent and warm water

to clean the TV screen and trim. Do not use too much water; liquid spilling into the cabinet can damage
the TV.

3. Wipe off excess moisture with a clean dry cloth.
4. Polish the cabinet with a quality furniture polish to maintain the finish and appearance of the cabinet.

Caution:
Never use strong solvents such as thinner, benzene, or other chemicals on or near the cabinet.
These chemicals can damage the cabinet’s finish.

Troubleshooting

Before calling a service technician, please check the following table for possible causes of the problem and
some solutions.
Problem

Solution

TV will not turn on

• Make sure the power cord is plugged in, then press POWER.
• The remote control batteries may be dead. Replace the batteries or

press the POWER button on the TV.

No picture, no sound

• Check the antenna/cable connections.

No sound, picture OK

• The sound may be muted. Press MUTE or VOL

y

z

.

• The station may have broadcast difficulties. Try another channel.

Poor sound, picture OK

• The station may have broadcast difficulties. Try another channel.

Poor picture, sound OK

• Check the antenna connections.
• The station may have broadcast difficulties. Try another channel.
• Adjust the PICTURE menu.

Poor reception of broadcast channels

• The station may have broadcast difficulties. Try another channel.
• Check the antenna connections.
• If you are using a VCR, make sure the TV/VCR button is set

correctly.

Cannot receive above channel 13

• Make sure TV/CABLE is set to TV mode.

Unable to select a certain channel

• The channel may be locked out with the channel lock feature, or

erased with the add/erase feature.

Multiple images

• The station may have broadcast difficulties. Try another channel.
• Use a highly directional outdoor antenna.

This manual is related to the following products: