Telex PW24-2 User Manual
Page 6

 
5) Trouble Shooting Guide 
 
Problem Possible
Causes
Solutions
No audio and no In-Use LED 
light on the receiver when 
transmitter is on and In-Use 
Receiver is not powered
Make sure that the power 
supply is properly connected 
Transmitter and receiver not 
synchronized 
Turn on transmitter and place 
in recharge cradle. In-Use 
LEDs should flash 3 times and 
the pair will be synched 
No (or low) Audio with all In-
Use LEDs solid green 
Lapel Microphone not connected 
or positioned properly 
Check the mic connection and 
placement of the microphone 
Receiver audio output cable is 
damaged or disconnected 
Connect, repair or replace 
cable 
Interference
Another 2.4GHz device in the 
area causing interference. 
Push the In-Use button and 
the PW24 will automatically 
select a clearer channel. If the 
interference is too strong, this 
may not completely eliminate 
it. 
Short range or drop-outs
RF reflective metal obstacles 
between the transmitter and 
receiver 
Move the obstacles, or 
reposition the receiver if 
possible 
In-Use LED on beltpack flashes 
red and two tone beep sounds 
Transmitter is out of range
Move closer to the receiver.
Revision B
Page 6 of 8
10/11/06
