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Troubleshooting – Toshiba CASSETTE RECORDER SD-V393SU User Manual

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Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptoms and some solutions.

Symptoms

Solutions

• Make sure the power cord is plugged in.
• Try another AC outlet.
• Unplug unit, then plug it back in.
• Select the DVD or VCR mode before operating.

DVD/VCR does not operate.

DVD/VCR

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5

5

30,42

The remote control does not function.

• Aim the remote control at the remote sensor.
• Operate within Approx. 7 Meters or reduce the light in the room.
• Clear the path of the beam.
• The batteries are weak. Replace the batteries.
• Check the batteries are inserted correctly.

13

DVD

No picture.

• Antenna connection is not correct or antenna cable is disconnected.
• The video channel is not in the correct position or the TV is not set to the video

channel 3 or 4.

• Check the unit is connected correctly.
• The video input selector of the TV is not set to VIDEO. Set to VIDEO (or

equivalent).

• Channel is set to the external mode.

No sound.

• Check the unit is connected correctly.
• Check the input selector of the amplifier is set properly.
• The unit is in the Special playback mode.

14~17

22

14~19

14~19

31,44

• Select proper language in the menu options.

Display is not shown in your language.

57

Playback doesn’t start.

• No disc is inserted.
• The disc may be dirty. Clean up the disc.
• The unit cannot play DVD-ROMs, etc.

Stopping playback, slow-motion play, repeat
play, or memory play, etc. cannot be
performed.

• Some discs may not do some of the functions.

42

7
8

No Cable TV reception.

• Check all Cable TV connections.
• Station or Cable TV system problems, try another station.

16,17

Noise bars on screen.

• Tracking adjustment beyond range of automatic tracking circuit. Try Manual

tracking adjustment.

• Video heads are dirty.
• The tape is worn or damaged.

VCR

• The erase prevention tab of the video cassette is broken off.
• The unit is in the external input mode.

TV recording does not work.

29,34

Timer recording does not work.

• The time is not set correctly.
• The recording start/end time is not set correctly.
• The TIMER REC has not been pressed (

is not lit).

24
37
37

31

31

No picture, or the screen is blurred or divided
into two parts.

• The PROGRESSIVE scan is “On” although the unit is connected to a TV

via the VIDEO OUT or the S-VIDEO OUT jack.

59

No subtitle.

• Some discs have no subtitles.
• Subtitles are cleared. Press SUBTITLE.

Angle cannot be changed.

• Multi-angles are not recorded on the DVD disc.

• The function is prohibited with the unit or the disc.

appears on the screen.

51

49

44

No 4:3 (16:9) picture.

• The setup does not match your TV.

No on-screen display.

• Select Display “On”.

57

57

No surround sound.

• The setup does not match your stereo system.

The unit or remote operation key is not
functioning.

• Turn off the unit and unplug the AC power cord for several minutes, then replug it.

20

Playback does not start when the title is
selected.

• Check the Parental setup.

Audio soundtrack and/or subtitle language
is not changed when you play back a DVD.

• Multilingual language is not recorded on the DVD disc.

59,60

50,51

Others

2H20101A (E)p60-63

2/10/05, 7:34 PM

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