TiVo Ooma Hub - Manual (Page 9)

5
basic calling
Answering Calls
To answer an incoming call, simply pickup any ringing phone in the house and you will be connected to the
caller. When a line is ringing, you will see the line button blink rapidly.
To use Caller ID on your phones, the landline phone service plugged into the ooma system must also have
the Caller ID feature enabled.
Ending Calls
To end a call, simply hang up the phone. If you are the only one talking on that line, the call will be
disconnected and the line button will stop being illuminated.
Emergency 911 Calls
Emergency 911 calls work differently depending on whether you are using the landline or non-landline version.
Please see the appropriate notes below.
If you pick up any phone connected to an
ooma device and dial 911, the call will override
other calls currently active on the system and
be placed through your local phone service to
ensure that your location is quickly identified.
911 calls work even if your Internet connection
is down or there is a power outage in your
house. Note: Placing a 911 call during a power
outage requires a line-powered corded phone.
Under rare circumstances, the
system may not be able to disconnect an active
call immediately to place the 911 call. In this
case, you will hear a fast busy tone. Hang-up
the phone, wait 15 seconds, then dial again.
LANDLINE
If you pick up any phone connected to an
ooma device and dial 911, the call will override
other calls currently active on the system and
will be immediately placed to our 911 service
centers.
In locations where Enhanced 911
is available, your service address location will
automatically be transmitted to dispatchers
handling the call. For your saftey, always
ensure that ooma has your current service
address. To update your service address,
please visit the ooma Lounge or call ooma
customer service.
NON-LANDLINE