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Error: splash screen is frozen, Error: not in service – TOA Electronics OVATION U720 User Manual

Page 69

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Section 2D: Troubleshooting Tips

63

Error: Splash Screen is Frozen

The splash screen of the Sprint Connection Manager software is
frozen.

Error: Not in Service

The Sprint Connection Manager software interface displays the
message, “Not in Service.”

Possible Causes

Suggestions

You may have a resource conflict.

Restart your computer. If you are
unable to resolve this problem by
restarting your computer, see
“Resolving Resource Conflicts” on
page 69.

Possible Causes

Suggestions

Inadequate signal strength may
occur for either of these reasons:

a.

You are outside the network.

b.

You may be inside a building or
near a structure that is causing
radio interference.

a.

Verify that you are within the
network coverage area.
Coverage maps are available at
www.sprint.com.

b.

Change your location.