Troubleshooting, Reference – Toshiba SD-C67HTSU User Manual
Page 41
41
REFERENCE
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom
No power.
The power is on, but
the DVD Home Theater
System does not work.
No picture.
The resolution (720p, 1080i)
does not work with the analog
video connections (VIDEO
OUT & S-VIDEO) (See page
12).
There is no sound or
only a very low-level
sound is heard.
The playback picture is
poor.
The DVD Home
Theater System does
not start playback.
Loud hum or noise is
heard.
Cause
• The power cord is disconnected.
• No disc is inserted.
• The TV is not set to receive DVD signal
output.
• The video cable is not connected
securely.
• The connected TV power is turned off.
• The audio cables are not connected
securely.
• The audio connecting cable is damaged.
• The speaker cables are not connected
securely.
• The disc is dirty.
• No disc is inserted.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• A menu is on the TV screen.
• The Rating level is set.
• The disc is dirty.
• The speakers and components are
connected poorly.
• The DVD Home Theater System is
located too close to the TV.
Correction
• Plug the power cord securely into the
wall outlet.
• Insert a disc. (Check that the DVD or,
audio CD indicator in the DVD display
is lit.)
• Select the appropriate video input
mode on the TV so the picture from
the DVD Home Theater System
appears on the TV screen.
• Connect the video cable into the
jacks securely.
• Turn on the TV.
• Connect the audio cable into the
jacks securely.
• Replace it with new one.
• Be sure to match the speaker cable
to the appropriate terminal.
• Clean the disc.
• Insert a disc. (Check that the DVD, or
audio CD indicator in the DVD display
is lit.)
• Insert a playable disc. (Check the
disc type, colour system and Regional
code.)
• Place the disc with the playback side
down.
• Place the disc on the disc tray
correctly inside the guide.
• Clean the disc.
• Press the SETUP button to turn off
the menu screen.
• Cancel the Rating function or change
the rating level.
• Clean the disc.
• Connect the speakers and
components securely.
• Move your TV away from the audio
components.