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Troubleshooting – Targus Wireless Keypad & Mini Optical Mouse User Manual

Page 11

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11

Targus Wireless Keypad & Mini Optical Mouse

Troubleshooting

What do I do if the mouse does not work?

• Make sure that the polarity of the batteries is correct. The

positive (+) and negative (-) ends of each battery must
match the positive (+) and negative (-) connections in the
battery housing.

• Check that the receiver’s USB connector is firmly

attached to the USB port on your computer.

• Verify that the device drivers are installed.

• Make sure you have established a communication link

between the mouse and its receiver. See “Setting the
Identification Code” on page 5

When I use the mouse, other wireless devices work
more slowly or fail temporarily – what should I do?

The mouse may cause interference with any cordless,
radio-based device that operates at 27 MHz, such as a
telephone, baby monitor, or toy. To reduce interference,
move the mouse’s receiver and the base unit of the affected
device as far away from each other as possible.

You can also reset the mouse’s identification code. The
mouse has 4096 identification codes that allow the mouse
and its receiver to operate without interference from other
radio frequency devices. To do this, see “Setting the
Identification Code” on page 5.

What do I do if the response time of the mouse is
slow or the mouse intermittently stops working?

Try one or more of the following:

• Increase the distance between the mouse’s receiver and

the rest of your computer equipment.