Oreck DTX 1300 - Manual (Page 3)

T roubleshooting G uide
ORECK MANUFACTURING COMPANY: (ORECK gives you the
following limited warranty for this product only if it was originally
purchased for use, not resale, from ORECK or an ORECK
Authorized Retail Dealer.)
ORECK will repair or replace, free of charge, to the original
purchaser, any part which is found to be defective in material
or workmanship within three (3) years of the date of purchase;
ten (10) years on motor. Any commercial use of this product will
void this limited warranty.
Drive belts, revolving brushes, disposable bags, and other parts
subject to normal wear are not covered by this limited warranty.
This limited warranty does not apply to any part subjected to
accident, abuse, commercial use, alteration, misuse, damage
caused by fire or act of God, the use of voltages other than
indicated on the serial number plate of this product or service of
this product by other than ORECK or an ORECK Factory
Authorized Service Center.
ORECK does not authorize any person or representative to
assume or grant any other warranty obligation with the sale of
this product.
ORECK’s limited warranty is valid only if you retain proof of
purchase from ORECK or an ORECK Authorized Retail Dealer for
this product. If you purchase this product from any other source,
your purchase is “AS IS,” which means ORECK grants you no
warranty, and that you, not ORECK, assume the entire risk of the
quality and performance of this product, including the entire cost
of any necessary servicing or repairs of any defects.
ORECK’s liability for damages to you for any costs whatsoever
arising out of this statement of limited warranty shall be limited to
the amount paid for this product at the time of original purchase,
and ORECK shall not be liable for any direct, indirect, conse-
quential or incidental damages arising out of the use or inability
to use this product.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion
may not apply to you.
ALL EXPRESSED AND IMPLIED WARRANTIES FOR THIS
PRODUCT, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD, AND NO WARRANTIES, WHETHER EXPRESSED OR
IMPLIED, WILL APPLY AFTER THIS PERIOD.
Some states do not allow limitations on the duration of implied
warranties, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
SAVE SERVICE CALLS...CHECK THESE FIRST:
• Is the disposable filter dust bag full?
• Are pores of filter dust bag clogged with powder or fine dust?
• Is anything clogging the hose, wands, power nozzle &
accessories?
C LEANER
WILL NOT RUN
C LEANER
DOES NOT PICK UP
P OWER N OZZLE
WILL NOT RUN
Not plugged in
properly.
No electricity in
wall outlet.
Hose not
connected to unit.
Switch on Power
Handle is Off.
Clip is in the Park
Support.
Filter bag is full.
Intake & Exhaust
Filters are blocked.
Hose, Wand or
Accessories are
clogged.
Suction Control on
Handle is open.
Handle Switch is
Off.
Brush in Power
Nozzle is
clogged.
Be sure cleaner is
firmly plugged
into wall outlet.
Check electrical
source–fuse or
circuit breaker.
Connect hose.
Turn Switch On.
Remove Clip from
Park.
Replace filter bag.
See “To Install
Filter Bag.”
Replace Filters.
See “Replacing
Intake Filter”, &
“Replacing
Exhaust Filter”.
Clear obstruction.
Close Suction
Control.
Turn Handle
Switch On.
Remove clog, wait
ten minutes for
Power Nozzle to
reset.
P ROBLEM P OSSIBLE S OURCE A REAS TO C HECK
Whenever calling, please be sure to have your model and
serial number from data plate.
CALL CUSTOMER SERVICE HOT LINE
US: 1-800-989-3535
CANADA: 1-888-676-7325
ALL OTHER SERVICING SHOULD BE DONE BY AN
ORECK AUTHORIZED SERVICE CENTER.
WARNING: Unplug cord from
electrical outlet before servicing.
W arranty
3
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