Sylvania LC370SS8 M2 - Manual (Page 46)

46
EN
T
ROUBLESHOOTING
Symptom Remedy
T
V
The entered channel number
changes automatically • Many digital channels have alternate channel numbers. TV changes the numbers automati-
cally to the ones signifying the broadcasting stations. These are the numbers used for analog
broadcasts.
Remote control does not work • Check the antenna or cable connection to the main unit.
• Check the batteries of the remote control.
• Check if there is an obstacle between the sensor and the remote control.
• Test the signal output. If OK, then possible remote sensor trouble.
(Refer to “IR SIGNAL CHECK” on page 47.)
• Aim the remote control directly at the sensor on the front of the unit.
• Reduce the distance to the unit.
• Re-insert the batteries with their polarities (+/– signs) as indicated.
Problems with Closed Caption Feature
Misspelled captions are dis-
played. • Closed captioning production companies may broadcast programs without cor-
recting the misspelling in a live broadcast.
Captions are not entirely dis-
played, or captions are delayed
behind the dialogue. • Captions that are delayed a few seconds behind the actual dialogue are common for live
broadcasts. Most captioning production companies can display a dialogue to a maxi-
mum of 220 words per minute. If a dialogue exceeds that rate, selective editing is used to
insure that the captions remain up-to-date with the current TV screen dialogue.
Captions are displayed as a
white box.
No caption is displayed in the
Closed Caption-supported
program. • Interference from buildings or weather conditions may cause captioning to be
incomplete.
• Broadcasting station may shorten the program to insert advertisement. The closed
caption decoder cannot read the information of the shortened program.
No caption is displayed when
playing the videotape contain-
ing captions. • The videotape may be illegally copied, or the caption signal might not have been
read during copying.
Black box is displayed in the
screen. • “Text” mode is selected for caption. Select “CC1”, “CC2”, “CC3”, “CC4” or “Off”.
D
V
D
Completely distorted picture
or black/white picture with
DVD • Make sure the disc is compatible with the unit.
Picture freezes momentarily
during playback. • Check the disc for fi nger prints/scratches and clean with a soft cloth wiping from
center to edge.
Disc cannot be played. • Clean the disc.
• Ensure the disc is correctly inserted.
• Check if the disc is defective by trying another disc.
• Cancel the parental lock or change the control level.
• Insert a correct disc that plays on this unit.
• Handle a disc with special care so that it does not have fi ngerprints, scratches, or
dusts on its surface.
Buttons do not work or the
unit stops responding. • To completely reset the unit, unplug the power cord from the power outlet for
5-10 seconds.
The unit does not respond to
some operating commands
during playback. • Operations may not be permitted by the disc. Refer to the instructions of the disc.
Angle does not switch. • The angle cannot be switched for DVDs which do not contain multiple angles. In
some cases multiple angles are only recorded for specifi c scenes.
Playback does not start
when the title is selected. • Check the “PARENTAL” setting.
The password for rating level
has been forgotten. • Enter the default password “4737”, then your forgotten password will be cleared.
NOTE:
• The LCD panel is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of
blue, green or red. This is not to be considered a defect in the LCD screen.
• Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Owner’s Manual for more
details on correct operations.
• Playback from a desired track and random playback are not available during program playback.
• Some functions are prohibited on some discs.
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